Melissa is NACSA’s Senior Manager of Instructional Design. She supports authorizers by designing and developing professional learning opportunities that enhance their knowledge and professional practices.

Her experience in libraries and higher education give Melissa the ability to approach professional learning with a strong focus on accessibility, user engagement, and measurable outcomes. These skills support NACSA’s mission by ensuring that authorizers receive well-designed, impactful resources tailored to their unique needs.

Melissa holds a Master of Arts in Learning Design and Technology from the University of Colorado, a Master of Library & Information Science from the University of Denver, and a Bachelor of Arts in Journalism and Media Studies from Rutgers University.

When she is not designing and facilitating professional learning, Melissa enjoys exploring creative projects and spending time with her family.